PLEASE NOTE: This resource was originally part of a structured repository on this website. It is now part of a small collection of resources awaiting updating and/or expansion before being relocated to the i2Insights blog and repository.
You may also be interested in other resources on i2Insights, especially the stakeholder engagement primer.
Purpose: To provide detailed advice about the process of engaging stakeholders, including planning the process, methods, evaluation and managing conflict.
Description: The Handbook comprises seven main sections:
- Stakeholder engagement: why? who? when? how?
- Defining the outcomes desired from the engagement (why)
- Identifying the stakeholders to be involved (who), including assessing, analysing, prioritising and understanding their motivations
- Identifying the best times to engage with stakeholders (when)
- Choosing the best methods for engagement (how), including information on the most frequently used approaches
- Planning the detail of the engagement
- Dealing with conflict in stakeholder engagement
- Reviewing and assessing the process to demonstrate achievements and to identify lessons learned for informing future engagement exercises.
The portal page for the handbook also contains links to other resources relating to stakeholder engagement, namely:
- Notes on how to use specific methods:
- Interviewing stakeholders
- Organising stakeholder workshops
- Participatory mapping
- How to write a policy brief
- Scenario analysis
- Co-development of research outputs with stakeholders
- Commissioning and working with video
- Delphi method
- Enabling stakeholders to monitor research outcomes and generate data
- Social media
- Multi-criteria decision analysis
- Facilitating stakeholder workshops
- Three conflict management tools:
- Analysing the underlying cause of conflict
- Analysing the issues that give rise to conflict
- Analysing stakeholder rights, responsibilities, returns and relationships (the 4 R’s)
- Templates drawn from the BiodivERsA Stakeholder Engagement Handbook:
- Stakeholder identification and categorisation
- Extended interest-influence matrix
- Understanding your stakeholders
- Matrix for planning stakeholder engagement activities
- Matrix for categorising stakeholder dedication
- Stakeholder engagement evaluation
- Evaluating outcomes of stakeholder engagement activities
- Evaluating roles, rights, responsibilities and returns
The handbook is targeted at the environmental science community, but is more broadly useful. It contains many insights into stakeholder engagement, some of which are documented in more detail in the following tool on this website:
Reference:
- Durham E., Baker H., Smith M., Moore E. and Morgan V. (2014). BiodivERsA Stakeholder Engagement Handbook. ERA-NET BiodivERsA: Paris, France.
- Webpage with detail on the resource
- Low resolution PDF of the BiodivERsA Stakeholder Engagement Handbook (2.7MB PDF)
Related tools on this website:
- Stakeholder analysis: power, legitimacy and urgency
- Stakeholder analysis: the alignment, interest and influence matrix
- Stakeholder engagement: defining stakeholders and reasons to engage them
- Stakeholder engagement: defining the extent of the engagement
- Stakeholder engagement: identifying relevant stakeholders
- Stakeholder engagement: making it effective
- Stakeholder engagement: methods for opening out, exploring, deciding and more
- Stakeholder engagement: monitoring and evaluation
- Stakeholder engagement: understanding and managing conflict
- Stakeholder engagement: when in the research
- Stakeholder participation: Arnstein's ladder
- Stakeholder participation: IAP2 public participation spectrum
Related tools on the i2Insights blog:
- See blog posts categorised under ‘Stakeholders’ and ‘Participation’.
Related tools on Wikipedia:
- Public participation
- Public consultation
- Participation (decision making)
- Project stakeholder
- Stakeholder analysis
- Stakeholder engagement
- Stakeholder management
- Stakeholder theory
Posted: June 2018
Last modified: September 2020
