Tools

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The Design Exchange provides is a website "where designers and researchers share methods and best practices".

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Fourteen dialogue methods are described to facilitate interactions between, and synthesise knowledge from, experts from a range of disciplines, as well as stakeholders affected by the problem and those in a position to do something about it.

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Nine key dynamics in a dialogue are 1) building a safe space, 2) openness, 3) respect, 4) storytelling, 5) listening, 6) suspending automatic response, judgment, and certainty, 7) collaborative inquiry, 8) finding common ground and exploring differences and 9) balancing advocacy and inquiry. 

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The Toolbox consists of a series of questions to probe team member views on the practice of science and acts as a stimulus for discussion. Questions cover motivation, methodology, confirmation, objectivity, values and reductionism and emergence.

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These six videos provide perspectives from, respectively, the disciplines of clinical psychology, history, law, philosophy, physics and statistics on how each discipline deals with the unknown.

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The ethical matrix provides a structured process for identifying, weighing and integrating different, and potentially conflicting, values among the various stakeholders concerned with an issue or problem.

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Describes the importance of feedback loops and how they can cause unexpected events in complex systems, using marine multiple use management as an example.

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Focused dialogue is the collaborative construction of powerful ideas. These ideas are essentially simple, generic and fundamental concepts which, once developed between people, can serve to build the shared understanding essential for effective communication and successful integration.

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An excellent introduction to creating powerful messages or 'framing' is provided by the Massive Open Online Course (MOOC) entitled Framing: Creating powerful political message by Delft University of Technology. These notes are taken - sometimes verbatim - from the transcripts and videos.

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In this classic introduction to framing, Lakoff argues that: "Frames are mental structures that shape the way we see the world. As a result they shape the goals we seek, the plans we make, the way we act, and what counts as a good or bad outcome of our actions.

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